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Conversational Analysis: A study of human interaction

Conversational Analysis explores how mutual understanding is achieved in social interactions through language, both verbal and non-verbal. It scrutinizes the structure of conversations, such as turn-taking and topic initiation, to reveal the social organization and participants’ intentions. Its techniques apply across various fields like sociology and linguistics. Advanced techniques include transcription analysis and natural language processing (NLP), which can classify intent and extract key entities in discourse.